Jan 27, 2021

Data centre job market projected to grow to 2.3mn by 2025

Data Centres
Skill Shortage
Digital Transformation
Harry Menear
3 min
The Uptime Institute predicts that data centre staffing demands are expected to skyrocket in the next five years
The Uptime Institute predicts that data centre staffing demands are expected to skyrocket in the next five years...

The data centre industry had a fairly unique 2020. At a time when most sectors - hospitality and retail in particular - saw massive layoffs and furloughs, the demand for data centre services, and as a result data centre staff, continued its meteoric rise in spite of the pandemic. 

A new report from the Uptime Institute - the leading certification body for data centre design; the folks who determine whether a facility is Tier I, II, or higher - was released on Tuesday. The Global Data Center Staffing Forecast 2021-2025 is the industry’s first comprehensive breakdown of workforce needs since the start of the pandemic. 

The report’s authors note two megatrends set to create potential pain points for data centre operators looking to meet staffing demands over the coming years: a historic growth in demand, coinciding with a wave of experienced data centre staff in mature markets reaching retirement - colourfully dubbed the “silver tsunami”. 

Historic demand

Across all regions and markets around the globe, the combined pressures of industry 4.0 and the COVID-19 pandemic are continuing to accelerate data centre demand. Data centres are being commissioned, designed and built at a rate never seen before in the industry. 

All of these processes require staff and, while automation has been doing a lot of legwork during the pandemic (using AI to increase efficiency and reduce the number of required number of on-site staff through predictive maintenance) as well as better DCIM platforms and the more modular design approaches being championed by organisations like the Open Compute Project, the industry’s need for skilled workers is only projected to grow as the decade continues. 

 Taj El-Khayat, Regional Director MENA at Citrix noted last year that, “The digital transformation’s acceleration across organisations due to the pandemic has exposed skill shortages. This has especially been the case for data centre operators, requested to provide the best and most stable service while facing a drastic and sudden increase in load.”

As a result, the data centre industry is expected to spend the next five years scrambling to fill more jobs than there may be available workers. 


Courtesy of the Uptime Institute

In 2019, the global data centre industry employed approximately 2mn people. By 2025, that figure is expected to rise to 2.3mn, driven largely by growth in the APAC market, but also North America and EMEA. 

The silver tsunami

In the more mature data centre markets, like northern Europe and North America, the Uptime Institute has raised an additional red flag. Due to the age of the industry and the speed at which it was initially built out at the end of the 1990s with the birth of the internet, “many employees are due to retire about the same time,” notes the report, cautioning that the coming silver tsunami could cause an additional surge in staffing demands. The effect, write the report’s authors, could “last for the coming decade.” 

The report notes that, in particular, technical staff are notoriously difficult to recruit for data centres. It also adds that mechanical and electrical engineers in strategy and operations roles, and all types of controls and monitoring employees, will all be needed in greater numbers over the coming years. 

In order to overcome these challenges and meet unprecedented demand for digital infrastructure, Rhonda Ascierto, vice president of research at the Uptime Institute notes that the “fast-growing and dynamic” sector will “need people from all backgrounds, all over the world,” if it is to meet the coming challenges. 

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Dec 7, 2020

Deutsche Bank migrates core IT system to Google Cloud

Data Centres
Harry Menear
2 min
The two companies have finalised a cloud computing agreement to migrate Deutsche Bank’s data to the Google Cloud
The two companies have finalised a cloud computing agreement to migrate Deutsche Bank’s data to the Google Cloud...

Deutsche Bank has reached an agreement with Google Cloud to migrate the core elements of its IT function to the cloud, hosted across Google’s footprint of hyperscale data centres.

Under the new agreement, Deutsche Bank will shift the majority of its data onto Google Cloud’s managed services platform. The first of its kind partnership, according to Deutsche Bank, will usher in a new era of products and services for the bank’s customers.  

"Today marks a new chapter for Deutsche Bank," said Bernd Leukert, Deutsche Bank's Chief Technology, Data and Innovation Officer and Member of the Management Board. "With Google Cloud by our side, we have a strategic partner that will accelerate our technology transformation, enable us to use data more intelligently and provide a flexible and safe environment for us to quickly deliver new products and services. This is the blueprint for bringing together the relative strengths within banking and technology for the benefit of our clients."

Like many large banking organisations, Deutsche Bank has found itself hampered by legacy systems and a lack of agility. The company’s Google Cloud migration is intended to not only solve these issues, but also support increased development of new services and applications for the bank’s customers. 

For Google, the deal represents a key step in its efforts to gain larger access to the emerging wave of digital transformations sweeping throughout the European banking industry. Currently, Microsoft and AWS have the largest share of partnerships with European banking houses, something Google is working hard to change. 

According to a Deutsche Bank press release, the bank is working alongside Google to bring a range of new technology-driven consumer solutions to market in the coming months. These include new lending products to support "pay-per-use" models as an alternative to purchasing assets outright, the delivery of a unified, intuitive interface for retail customers in Germany to more easily view the range of Deutsche Bank and Postbank products, and products that enhance Deutsche Bank’s Autobahn platform for corporate clients. 

"Mobile self-service options, artificial intelligence-based recommendations, and other innovations are transforming the banking experience for businesses and consumers around the world," said Rob Enslin, President, Google Cloud. 

"Our partnership with Deutsche Bank will bring new innovations to life and further establish the financial services industry as an early technology adopter. Deutsche Bank is a trailblazer in the industry, and we couldn't be more thrilled to partner with such an important market leader."

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