Legend: Andy Jassy
A relative unknown outside of his own industry, incoming Amazon CEO Andy Jassy is far from Far from being one of the biggest names in tech. He likes to stay out of the limelight, letting people like Elon Musk and his boss, Jeff Bezos, soak up public attention with grand statements, publicity stunts and problematic rants on Twitter.
Make no mistake though, there are few people in the world who have had more influence over the modern internet than Andy Jassy. As the head of Amazon Web Services since its inception in 2003, in many respects, Jassy is the father of the modern cloud.
Over the past 15 years since its launch in 2006, AWS has reshaped the modern internet, taking the internet-as-a-service approach and turning it from a crackpot moonshot that attracted the derision of established technology giants, and turning it into the foundation of the digital age.
Amazon might be best known for its massive fulfilment centres and next-day delivery, but AWS is its beating heart and one of its biggest earners - raking in over $12bn in sales in Q4 of 2020 alone.
A large element of AWS’ success can be attributed to Jassy’s own philosophy of bigger is better and putting the customer first, explaining that "If you go with the platform that has the most capabilities and the right tools for the job, only makes it easier to migrate all your existing applications but also to enable your builders to build anything they can imagine,” in a keynote speech at AWS re:Invent 2020.
He added that AWS is a “customer-focused” organisation through and through (back in 2017 he publicly criticised rival cloud provider Oracle for their high rates and customer lock-in contracts), saying that, “What we build is driven by what you tell us matters to you. And even if you can’t articulate a feature, we try to read between the lines, understand what you are trying to build and invent on your behalf.”
Jassy’s appointment to the position of Amazon CEO was announced in February, and he is expected to take over the role some time in Q3 of this year.
Unlocking the next chapter of the digital revolution
As the world retreated to a hybrid world in 2020, our reliance on technology took the spotlight. But it was the jazzy new social and video calling platforms that took the encore. Behind the scenes, our servers worked overtime, keeping us connected and maintaining the drumbeat of always-on newly digital services. Let’s take a moment to pay our respect to the unsung technology heroes of the pandemic – the often-forgotten IT infrastructure keeping us connected come what may. After all, as we look ahead to more resilient futures, they will be playing a central role.
Servers could be likened to our plumbing – vital to well-functioning homes but rarely top of mind so long as it is functioning. Never seen, rarely heard – our servers do all the graft with little praise. But it is essential to reflect on the incremental advances in GPU and CPU power, which have paved the way for new workloads that previously were not possible. Chatbots and native language processing that provide essential customer touchpoints for businesses across the retail and banking sectors rely on powerful servers. They also keep businesses competitive and customers happy in an always-on world.
Serving workplace transformation
But, as businesses grappled with pandemic disruptions, the focus was largely on adopting connected devices – and awe at the rapid increase in the datasphere. As they reined in their budgets and attempted to do more with less, one aspect was perhaps overlooked—those hard working servers.
When it came to building resilience into a newly remote workforce, the initial concern was focused on the device endpoints – keeping employees productive. Many companies did not initially consider whether they had the server infrastructure to enable the entire workforce to log in remotely at the same time. As a result, many experienced a plethora of teething problems: virtual office crashes, long waits to get on servers, and sluggish internet connectivity and application performance, often rendering the shiny new PC frustrating and useless.
Most businesses only had a few outward-facing servers that could authenticate remote workers – a vital gateway as the vector for cyber hacks and attacks increased exponentially. That’s not to mention the fact that many business applications simply weren’t designed to work with the latency required for people working from home. What businesses discovered at that moment was that their plumbing was out of date.
Business and IT leaders quickly realised that to stay ahead of the curve in the hybrid working world, a renewed focus on building agile, adaptable, and flexible IT infrastructures was critical. More importantly, it accelerated the inevitable digital transformation that would keep them competitive in a data-driven economy. It is now abundantly clear to businesses that they need IT infrastructure to meet the demands of diverse workloads – derive intelligent insights from data, deploy applications effectively, and enhance data management and security.
Ripe for a digital revolution
Unsurprisingly, IDC noted that there was an increase in purchases of server infrastructure to support changing workloads. However, it also forecasts this uptick will be sustainable and last beyond the pandemic. As the economy begins to reopen, business leaders are looking ahead. IT will continue to play a crucial role in 2021 and beyond – and we have already set the foundations for the digital revolution with next-generation servers.
As we enter the zettabyte era, new innovative technologies are coming on stream, with 5G turbocharging IoT and putting edge computing to work. Exciting new services improved day-to-day efficiencies, and the transformation of our digital society will be underpinned by resilient IT infrastructures. By embracing the technological innovations of our next-generation servers, businesses keep pace with the coming data deluge.
The next generation of server architecture promises more power with less heat, thanks to improved, directed airflow, and direct liquid cooling, resulting in reduced operational costs and environmental impact. As we rebuild post-pandemic, manufacturers and customers alike strive to achieve ever more challenging sustainability goals. With this in mind, a focus on environmentally responsible design is imperative for the servers of tomorrow - uniquely designed chassis for adaptive cooling and more efficient power consumption will be critical, improving energy efficiency generation over generation.
The most notable evolution is the configuration of these next-gen servers around more specific organisational needs. Unlike clunky and often unstable legacy infrastructure, the infrastructure of tomorrow will be sturdier and more modular. The next iteration is streamlined, and in this modular form, can be more easily tailored to business needs. This equates to essential cost savings as businesses only pay for what they use.
Resolving the problem of the future, today
Tomorrow's IT challenges will focus on response times and latency as Edge and 5G technologies go mainstream. As businesses develop new and innovative services that utilise supercharged connectivity and real-time analytics, staying on top of these challenges will give them a competitive edge. For example, in the world of retail, automation will power new virtual security guards and even the slightest delay in the data relay could result in financial loss.
Similarly, in the smart cities of tomorrow, the network must be responsive. With city-centre traffic lights controlled by an AI-powered camera that monitors pedestrians, delays in data transfers could cost the life of an elderly pedestrian who has fallen in the road. The stakes are far higher in a 5G-enabled world. As our reliance on technology deepens, the margins for error narrow, placing greater emphasis on the efficiency of those critical underpinning technologies.
Fully enabling the hybrid work model today is just a stepping-stone towards more fluid, tech-enabled lives. A work Zoom call from an automated vehicle on-route to an intelligent transport hub is a highly probable vision of our future. But it requires incredible amounts of compute and seamless data transfers to make it possible. These glossy snapshots need super servers to come to life, making that IT plumbing glisten with next-gen innovation essential. Without exemplary server architecture, we risk future tech advances and the human progression that it enables.