Top 10: DCIM Providers

Data centre infrastructure management (DCIM) software supports data centre infrastructure and is often used to measure, monitor and manage IT equipment. This enables data centre operators to run operations more efficiently and work to improve design planning.

DCIM has been described as the convergence between facilities management, IT management and automation. It is quickly rising as an industry best practice, as data centre customers worldwide are already leveraging it alongside other tools, including IT service management, configuration management databases, security information management, software asset management (SAM) and workflow management. 

Data Centre Magazine therefore looks at some of the leading providers of DCIM solutions.

10. Sunbird Software

CEO: Herman Chan

Headquarters: Piscataway, New Jersey

Founded: 2008

Sunbird Software helps data centre operators manage tasks and processes faster and more efficiently. It strives to do this with a focus on real user scenarios for real customer problems, whilst helping its customers save costs and improve availability. 

The company has been operating as a standalone DCIM company following Legrand’s acquisition of Raritan in 2015. As a leader in second-generation DCIM for remote data management, its dashboard and reporting flexibility and pre-defined integration plugins set it apart as a leading DCIM provider.

9. Device42

CEO: Raj Jalan

Headquarters: West Haven, Connecticut

Founded: 2010

With customers across more than 70 countries, organisations of all sizes rely on Device42 as a full-stack platform for hybrid IT. Its platform is focused on IT discovery, asset management and dependency mapping to help facilitate its users with a clear understanding and control of their IT ecosystems, including a broad range of resources such as physical, virtual, cloud and storage. 

Device42 continuously discovers, maps, and optimises infrastructure and applications across data centres and cloud to provide a clear view of what is connected to the environment at any given time.

8. Cormant

CEO: Ian Wilson

Headquarters: Manila, The Philippines

Founded: 2001

The Cormant-CS DCIM solution manages the entire IT Infrastructure, including facilities, equipment, network paths, power and environmental data. It manages the entire IT infrastructure, including facilities, equipment, network paths, power and environmental data.

Cormant’s parent company BGIS is a global firm that provides integrated facility management services, overseeing a range of facilities across key industrial sectors. The company also manages the management of data centres and other specialised environments.

7. Johnson Controls

CEO: George Oliver

Headquarters: Cork, Republic of Ireland

Founded: 1885 (2016 as Johnson Controls International plc)

Johnson Controls offers products and solutions for some of the most demanding data centres in the world. Its portfolio ranges sustainable cooling solutions to loud fire suppression discharges, which are designed to minimise costs, maximise efficiency and optimise timing.

The company’s integrated solutions are designed to make data centres smarter and more sustainable, whilst also prioritising safety. It uses emerging technologies like AI and data-driven solutions to give its customers a deeper insight into the health and performance of their buildings.

6. Nlyte Software

CEO: Doug Sabella

Headquarters: Kennesaw, Georgia

Founded: 2004

Nlyte Software, a subsidiary of Carrier Global, is a key player in the IT industry, specialising in the development of software solutions for the planning, managing and optimising of data centres. It provides DCIM, hybrid cloud infrastructure and building management system optimisation, whilst also augmenting IT management by incorporating the physical layer along with the logical and virtual aspects of data centres.

It also helps teams manage their hybrid infrastructure throughout their entire organization, from desktops, networks, servers, to IoT devices across facilities, data centres, colocation, edge and the cloud.

5. CommScope

CEO: Charles L. Treadway

Headquarters: Claremont, North Carolina

Founded: 1976

CommScope designs, manufactures, installs and supports the hardware infrastructure and software intelligence that enable digital society to interact and thrive. Working with customers, the company works to advance broadband, enterprise and wireless networks to power progress and create lasting connections.

Its iTRACS DCIM Software Suite is an open-architecture DCIM platform that is designed to unlock the massive amount of data buried within a company’s infrastructure, allowing them to use every ounce of capacity and performance. It shows customers the entire physical ecosystem so operators can understand and manage these dynamics.

4. IBM

CEO: Arvind Krishna

Headquarters: Armonk, New York

Founded: 1911

As a leading technology company, IBM views DCIM as harnessing hybrid cloud and AI to streamline operations, whilst also saving energy and increasing performance in a sustainable way.

The technology giant has a range of tools to support data centre management, including IBM LinuxOne Rockhopper 4 servers that reduce energy consumption by 75%. Likewise, IBM Turbonomic helps customers automate their energy use to improve energy efficiency by helping to manage resources to ensure applications consume what they need.

In 2024, IBM bought infrastructure management software vendor HashiCorp for US$6.4bn to support its move towards more cloud-based offerings.

3. EkkoSense

CEO: Dean Boyle

Headquarters: Nottingham, UK

Founded: 2013

Operating worldwide, EkkoSense helps data centres gain complete visibility into their operations.

The company became a prime DCIM vendor with EkkoSoft Critical, its data centre performance optimization software. The offering is based on the organisation’s research into how AI could provide useful interpretation of data taken from data centre power and cooling systems. 

Likewise, its next-generation 3DCIM - a joint offering with Assetspire - enables real-time thermal optimisation and M&E capacity management integration in one single, intuitive solution.

2. Eaton

CEO: Craig Arnold

Headquarters: Dublin, Republic of Ireland

Founded: 1911

Eaton is an intelligent power management company aiming to use electrification and digitalisation to accelerate the transition towards renewable energy. It offers DCIM advice and services, including its own DCIM Solution, Visual Capacity Optimization Manager (VCOM).

VCOM is an intuitive remote monitoring and management software that aims to provide IT professionals with valuable information needed to optimize data center operations. Key features of this solution include, 3D visualisation and monitoring, custom reporting and dashboards, an integrated floor layout and rack building tool and environmental monitoring.

1. Schneider Electric

CEO: Olivier Blum

Headquarters: Rueil-Malmaison, France

Founded: 1836

Schneider Electric’s EcoStruxure IT is a comprehensive DCIM solution that seeks to address the challenges of DCIM 3.0 by modernising software portfolios for monitoring and management of hybrid IT infrastructure, which the company notes has become increasingly complex in the last few years.

Its EcoStruxure portfolio is designed to offer greater levels of resilience, security and sustainability with its range of IT software solutions. Schneider Electric states that customers can use the tool to gain operational excellence and ensure business continuity via secure monitoring, management, planning and modelling.

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