Dow Launches Liquid Cooling Support Network for Data Centres

Dow has launched the Dow Coolant Care Network, a new service model designed to support data centre operators managing direct-to-chip liquid cooling systems for AI and high-density computing environments.

The initiative focuses on simplifying coolant management for operators using DOWFROST LC and DOWFROST HD Heat Transfer Fluids, bringing together fluid supply, testing, technical analysis and mitigation support through a coordinated framework.

The launch comes as hyperscale and high-performance computing facilities continue to scale infrastructure for AI, cloud computing and dense compute workloads.

As liquid cooling becomes more widely deployed across AI-ready data centres, operators are facing increasing pressure to maintain cooling reliability, system uptime and operational visibility.

Dow says fragmented testing practices, disconnected service providers and limited insight into coolant performance across cooling loops remain operational challenges for many facilities.

Chuck Carn, Data Center Growth Platform Director at Dow, says: “As data centres become the backbone of the digital economy, liquid cooling systems have become the critical enablers of AI.

“Customers are looking for solutions that simplify complexity while delivering confidence, consistency, and expert guidance.

“This coordinated approach allows Dow to go beyond providing materials to offering a network of providers that can deliver seamless and reliable performance backed by the expert team at Dow designing the technology behind DOWFROST Heat Transfer Fluids.”

Managing liquid cooling systems

The Dow Coolant Care Network is designed as an end-to-end coolant management framework for liquid-cooled infrastructure.

Under the model, data centre operators are connected with approved service providers and qualified third-party laboratories for testing and monitoring DOWFROST Heat Transfer Fluids. While sampling and laboratory testing are handled externally, Dow oversees technical interpretation, guidance and escalation protocols.

The company says this creates greater consistency across facilities and regions, while giving operators more visibility into fluid health and cooling system performance.

The network includes routine and advanced fluid testing carried out through Dow-qualified laboratories, alongside centralised review of test data through Dow systems. Dow technical specialists also provide analysis, operational recommendations and support for mitigation and fluid health optimisation.

By positioning itself between laboratories, service providers and end users, Dow aims to reduce operational fragmentation and improve decision-making around liquid cooling management.

The company also says the model lowers operational and reliability risks for facilities using DOWFROST Heat Transfer Fluids in direct-to-chip cooling deployments.

AI infrastructure and thermal demands

The launch reflects broader changes across the data centre sector, where AI infrastructure is increasing rack densities and heat loads inside facilities.

Direct-to-chip liquid cooling systems are becoming more common as operators look to support high-performance GPUs and AI training clusters that require more efficient thermal management than traditional air cooling can provide.

Dow says the Coolant Care Network is intended to help operators move from reactive maintenance towards proactive and data-driven coolant management strategies.

The company describes the initiative as part of a wider strategy focused on combining materials science expertise with system-level operational support.

According to Dow, this approach allows operators to manage cooling infrastructure over the long term with greater emphasis on performance, reliability and cost control throughout the lifecycle of their assets.

Global expansion plans

Dow says the Coolant Care Network is designed to scale globally as demand for liquid cooling infrastructure grows across major data centre markets.

The company is already engaging with operators in North America and is developing additional networks across Europe, Latin America and Asia Pacific.

The expansion aligns with increasing adoption of advanced cooling technologies across hyperscale and enterprise data centres supporting AI workloads.

Dow says the integrated support model is intended to help operators manage the growing complexity of liquid cooling infrastructure as direct-to-chip systems become more widely deployed across the industry.