80% of businesses fast-track digital transformation
A massive 80% of businesses in 18 countries have fast-tracked their digital transformation plans as a result of COVID-19.
Dell's Digital Transformation Index report is the first global examination that measures business behaviour following the recent pandemic. Switching to advanced technical solutions to enhance business performance, flexibility, and agility, has been seen as a driver for recovery by the majority of businesses, 80% of whom, sped up their digital transformation programmes.
A further 79% of organisations are re-inventing their business model to cope with the uncertainty and changes reaped by the resulting economic downturn and altered commercial climate.
The report also shows that Digital Leaders (organisations that have a mature, digital infrastructure) have risen in number by 6%. The number of Digital Adopters (companies at a transitional but functional digital stage) rose from 23% in 2018 to 39% in 2020, and Digital Laggards (businesses that don’t use digital solutions) have dropped by 6%.
The use of emerging technologies is also popular, with, 82% of respondents envisioning and increased usage of XR (Extended Reality) for training purposes, while 85% believe Artificial Intelligence and data models will predict potential crisis. A further 78% said Blockchain will create a “fairer” economic playing field.
According to Dell’s data, the biggest challenges organisations have faced in the restructuring process, are logged as data privacy and cybersecurity problems, inadequate resources, and difficulties in extracting insights from data.
Echoing Dell’s findings, another looked at the speed in which companies have adopted digital transformations. It concluded that swift changes in infrastructure were a far more efficient way to handle the crisis than a more methodical approach, stating, “In discussing the COVID-19 pandemic with senior executives, a recurring theme has been how quickly and severely it has affected organisations, forcing them to respond with extraordinary speed and vigour. “Slow, but steady” doesn’t work, given the dynamics of a pandemic. By contrast, prior waves of digital transformation have included more opportunities for experimentation built around scalable, but carefully planned, pilots.”
Dell’s report also shows that pre-pandemic, businesses focused on investments in foundational technologies, rather than emerging technologies. However, now most organisations recognise the importance of an agile and scalable architecture that has in-built contingency strategies.
However, problems that seemed less important four years ago have now become imperative. For example, in 2016, Dell's annual study shows that data privacy and cyber protection, which was the fifth most crucial element for companies, is now the number one concern.
Lack of budget and resources to implement the necessary changes is the second biggest challenge, followed by useful forecasting from insights extracted by current data.
Remarking on the findings, , Dell Technologies said, "We've been given a glimpse of the future, and the organisations that are accelerating their digital transformation now will be poised for success in the Data Era that is unfolding before our eyes.”
Group Management: Superior compliance in construction
Group Management Electrical Surveys is a long-standing and vital partner to Mercury Engineering. The company offers an innovative suite of electrical inspection, test and documentation services to ensure compliance in complex major construction projects for many of the UK and EU's leading companies. Utilising in-house cutting-edge solutions and its highly competent and experienced engineers, Group Management provides everything from electrical inspection and testing to thermal imaging surveys, QA/QC management, torque compliance, technical support, DSEAR compliance and electrical installation condition reports.
“No project can achieve handover without the correct documentation and safety critical electrical certification in place,” says Managing Director Steve Cressey. “Our services ensure that project critical documentation and certification can be correctly produced in an efficient, cost effective manner, which makes Group Management an important part of any construction project.”
Cressey joined the business in 2009, bringing strong and incisive leadership to Group Management, with decades of industry experience giving him a unique understanding of the design through to handover construction process. He has stewarded the business’ partnership with Mercury since its inception and describes it as uniquely collaborative.
“Our relationship with Mercury Engineering stretches back many years. We partnered with Mercury on our first Data Centre project together in Watford in 2007, and since then the relationship has gone from strength to strength,” says Cressey.
“The partnership is longstanding, and we’ve built an incredibly strong working relationship. Partnering with Mercury, who are an innovative, cutting-edge technology provider, means we must constantly improve our services offering. We strive to be the best in what we do, and Mercury can trust we will be efficient in delivering on time, on budget, to achieve a successful handover that meets both Mercury’s and the end clients’ future needs.”
Group Management has since successfully completed more than 30 Data Centre projects throughout the EU as Mercury’s preferred electrical compliance partner. The relationship has also seen Group Management partner with Mercury Engineering on four brand-new hospitals in the UK and Ireland, key pharmaceutical projects and a number of commercial and leisure spaces.
“To ensure the continued success and growth of Group Management we always discuss projects with key clients and their teams, take feedback on the performance of both our business and our individuals, and in turn use that to improve our services,” Cressey says.
“The professional development of our employees is essential to our success. All our employees are encouraged to continue their education, to further develop their skills through additional training, and that in turn drives better service and a superior product for our clients. We now offer four more services to Mercury than when the partnership began, which has helped spur Group Management’s growth and success within the wider market.”